Managing your contract
A lot of what we do, you'll never know about.
And that's the way it should be. Our job is to ensure you're left in peace to get on with your work. You don't need to hear about all the small things we do each day to keep the contract running smoothly.
At the start, though, we ask a lot of questions. We fashion a complex cleaning programme for you, agree targets and set up systems to report to you what you want to know, when you need it. Our reports are usually more detailed, transparent - and useful - than anything you've seen before.
Internally we monitor your contract in even greater detail. We conduct our own extra audits. We log everything that happens. This means we spot problems early on and deal with them. We can also plot new efficiencies and chart their progress.
Technology is another of our obsessions. We adapt software to improve nearly everything we do. Of course technology alone does not clean floors, plan rotas or audit quality - but we ensure that it's in the hands of the people who do.